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FAQ – buy with delivery in Thailand in the Siberian Wellness

Frequently asked questions and answers

Here you can find answers to the most frequently asked questions about the Company.
For your convenience, all questions are divided into sections.

About Terms

About terms and definitions

Company

Status

Point

Bonus

Mentor

About Registration

Statuses

What to choose: To become a Distributor or a Privileged Client?

Registration methods

How do I register with the Company?

Registration cost

How much does the registration with the Company cost?

Completion of registration

How to complete the registration?

I haven't received a code to complete my registration.

I received my username and password immediately, but I'm unable to log in.

Login details

How to log into my Personal account?

Password

How to reset the password?

I don't remember the details that were provided / my details haven't been verified in my Personal Account.

Data verification

How to confirm my phone number and email address?

Creating a referral link

What is a referral link?

How to create referral links?

Mentor

Who is a Mentor?

How can I find out who my Mentor is?

Termination of Registration number

What is the reason why the Registration number can be terminated?

About Clients

Welcome to Wellness Program

What are the terms and conditions of the Welcome to Wellness Program?

Loyalty Program Participants

Who can participate in the Loyalty Program?

Cashback

What cashback do Privileged Clients get?

Status change

How can I change my status to Distributor?

About Distributors

Cashback

What kind of cashback do Distributors get?

Status maintenance

How not to lose my Distributor status?

Incentive Programs

What are the benefits of participating in the Incentive Programs?

About Products

Production unit

How do we create our products?

Certification

Is the Company's production unit certified according to international standards?

Ingredients

Where can I find the information about the ingredients of Siberian Wellness products?

The Company produces products in capsules. What are they made of?

Are any clinical trials of dietary supplements conducted?

Dietary supplements intake

Can I take Siberian Wellness products together with medications?

What can be done if there's an unexpected reaction to the dietary supplement?

Are there any contraindications for taking dietary supplements?

Is it necessary to take food supplements with water? Can I add them to my soup, porridge, or second course?

Purchase

Where can I purchase Siberian Wellness products?

Where can I find up-to-date prices and product availability information?

Payment methods

How to place an order for another country?

About International Business

Countries

What countries is Siberian Wellness represented in?

Languages

In which languages is the information available in different countries?

Registration

Do I need to re-register if I plan to do business in another country?

Registration methods

How do I register with the Company?

Creating a referral link

Creating a referral link