DELIVERY
Read more about shipping conditions here.
ORDER PREPARATION
Order processing takes 3 business days after the payment confirmation. The payment is deemed confirmed once monetary funds are credited to the Company's bank account.
DELIVERY TIME
Delivery of your order to your home within Thailand usually takes 2-4 business days, depending on your location.
After you have placed an order in our E-shop, the order is automatically assigned a number, and you will receive a notification to the email address specified in the order form. This number will serve as a tracking number for your order.
DELIVERY COST
Upon ordering for 3400 THB your order will be delivered by a courier for free.
PAYMENT
Read more about the Payment Protection Policy here.
In the Siberian Wellness E-shop, you can use the following methods of payment:
• Bank cards: Visa, MasterCard, JCB, Union Pay
• Online banks: Kasikorn, Bangkok Bank, Siam Commercial, KrungThai, UOB, CIMB
• Online payment platforms: AliPay, TrueMoney, Rabbit.
WHEN THE MONEY WILL BE WITHDRAWN FROM THE CARD?
The procedure of payment, as a rule, is carried out after we get your order or several hours after it.
WHAT DOES CARD NUMBER CHECKING MEAN?
MasterCard and Visa cards have a three-figure code, which is printed on the back of your credit card directly next to the signature panel. Upon order placing via email, telephone or internet this code is additionally checked to verify that a Buyer actually has a bank card, but not a cash document.
MASTERCARD SECURECODE / VERIFIED BY VISA
MasterCard 3-D SecureCode and Verified by Visa make online purchasing safer. If your bank is involved, when you pay, an additional window connecting you to your bank opens. In this window you need to enter your personal password and identify yourself as a legitimate cardholder. Password has a security value, only your bank and you know it. To find out if your bank is involved in the payment process, please contact your bank directly.
